Patient Essentials
Patient Essentials is a collection of information to support you during and after your visit to THE NURSE CLINIC.
Nurses have a duty of care to maintain patient safety as stated in the NMC Code of Conduct , this duty of care is regulated every 3 years by the NMC to ensure nurses are meeting standards to practice safely.
The NMC Code consists of 6 C’s. These are The 6Cs – care, compassion, courage, communication, commitment and competence.
The owner and Manager of THE NURSE CLINIC adheres to this code as an Advanced Nurse Specialist but is also registered and regulated by the Care Quality Commission (CQC) https://www.cqc.org.uk
It includes the legal obligations to you regarding Privacy Policy, Cancellations, GDPR, Complaints Policy, Covid-19 Risk and protocol, Duty of Candour.
It also includes After Care Advice following your procedure or Consultation and some information about common Ear Care Conditions and their management
The Nurse Clinic uses Cliniko Software https://www.cliniko.com/ and Egress https://www.egress.com/ for Email communication for medical sensitive data. Click here for a quick start guide on how to access and reply to Egress emails received from us http://download.egress.com/docs/Switch_Recipient_Guide.pdf to ensure were are fully compliant with all aspects of GDPR and Data Protection.
CANCELLATIONS, DEPOSITS & FAILURE TO ATTEND YOUR APPOINTMENT
CLICK ON THE BLUE TEXT TO TAKE YOU TO MORE INFORMATION
* A 50% deposit is required to secure the appointment. This is also practice policy when an appointment is made via telephone.
* 24 hours’ notice to cancel appointments without incurring a charge. Deposit will be refunded
*Cancellation less than 24 hours will result in full cost of treatment. Invoices will be issued for outstanding amounts.
* Failure to settle outstanding invoices will prevent further appointments being made.
* Failure to attend more than 2 appointments without explanation this will automatically prevent further appointments being booked.
This is to protect valuable clinical appointment times from being wasted.
Private prescriptions are different to NHS prescriptions, click the link below to find out more
Whether it be Inner, Outer or Middle Ear, all areas can experience problems and infections, find out more by clicking the link
The Nurse Clinic care does not stop after the consultation, find out more about our after care advice below
Click the link below to learn more about our COVID-19 Policy and Client Instructions
We love to hear about all types of patient experience whether it is positive or negative. Find out more about our complaints policy should you not be happy with you experience with us
How do I know I am in safe hands at The Nurse Clinic?
The Nurse Clinic is CQC Registered
CQC (Care Quality Commission) Registered in 2022 for the following Regulated Activities
- Treatment of Disease Disorder and Injury.
- Surgical Procedures
For more information see link below
Donna Dady is NMC Registered
NMC (Nursing and Midwifery Council) is the mandatory regulatory board for all UK Nurses and Midwives in the UK. Their role is to:
- Promote high education and professional standards for nurses and midwives across the UK.
- Maintain the register of professionals eligible to practise.
- Investigate concerns about nurses, midwives and nursing associates
Over 25 years Experience in Nursing
Donna is the Founder and Advanced Nurse Specialist at The Nurse Clinic.
She completed her Registered General Nurse Training in 1996 and has an extensive background of experience within GP Practice and Urgent Care settings.
She has worked in Oxford, Leicester, London and also travelled extensively overseas and worked aboard cruise liners as a Nursing Officer.
She is competent in treating Adults and Children at an Advanced Level and is an Independent Nurse Prescriber.