Frequently asked questions

What is ear wax?

Earwax, also known by the medical term cerumen, is a brown, orange, red, yellowish or grey waxy substance secreted in the ear canal of humans and other mammals. It protects the skin of the human ear canal, assists in cleaning and lubrication, and provides protection against bacteria, fungi, and water.

Excess or impacted ear wax is the build-up causing a blockage in the ear canal and it can press against the eardrum or block the outside ear canal or hearing aids, potentially causing hearing loss.


Will I still be seen if I arrive late for my appointment?

Please be advised that if you are MORE than 15 mins late for your appointment you will not be seen. This is for time management purposes and to protect the appointment times of other patients attending the clinic.

Are calls taken 7 days a week?

Yes, calls are taken 6 days a week during the hours stated on the website. Calls are not taken during the hours 12.30pm- 1.30pm during staff protected lunch hour

How long does ear wax removal take?

Ear Wax Removal take no more than 30 minutes

Does ear wax removal hurt?

No, but occasionally some people feel a mild discomfort or sensation.

What equipment does The Nurse Clinic use for ear wax removal?

At THE NURSE CLINIC, we have various Ear Wax Removal techniques which all meet high quality standards.The Hospivac 400 microsuction machine, the Guardian Projet 101 Irrigator, both used in conjunction with the amazing Vorotek O Scope


How do I pay?

We accept Online payment, Cash or Card. A booking fee of 50% is required to secure the appointment online. This is taken off the final amount.

Cancellations within 24 hours results in loss of the booking fee. We do not accept cheques


What are The Nurse Clinic opening hours?

BY APPOINTMENT ONLY

Monday 10am – 8pm 

Tuesday 10am – 6pm

Wednesday 10am – 6pm

Thursday 10am – 4pm (Calls only – Clinic closed)

Friday 10am – 3pm

Saturday 10am – 6pm

Sunday CLOSED

Book now at www.thenurseclinic.co.uk/bookonline


What do I need to do before I book my appointment?

Please ensure you have been oiling your ears with olive oil at least 3 days prior to you appointment.

Does The Nurse Clinic have Parking and Disabled Access?

We have plenty of FREE parking spaces directly outside our clinic.

The is a welcoming waiting area for you to wait for your appointment

Disabled parking space, with additional parking on a first come first served basis

Fully accessible ground floor

Toilet facilities available (on request)

Do I need a referral to be seen?

No referral is required

Why do I have to pay for ear wax removal?

Why ear wax syringing is no longer free? See link below