The type of personal information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How we get the personal information and why we have it
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
You are able to remove your consent at any time. You can do this by contacting email@example.com
How we store your personal information
Your information is securely stored via WIX.COM and WRITEAPP. We keep this information for 8 years according to the Data Protection Act (2018) Further information can be found at Data Protection Act 2018 (legislation.gov.uk). We will then dispose your information by according to law. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you.
Your data may be stored through Wix.com data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Your data protection rights
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
THE NURSE CLINIC
The Stables Therapy Centre
108 Milton Rd
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk